Contact Us
Customer Information Center
Hours
Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm
Phone:
(781) 682-3715 or (800) 660-7800
Telephone Banking:
(781) 335-7512 or toll-free: (800) 419-1700
eMail: cic at southshorebank dot com
Main Fax:
781-340-1290
Administrative Offices 1530 Main Street South Weymouth, MA 02190
Mortgage Pay Off Requests
Phone: (800) 875-3553 or (781) 682-3715 x 6001
FAX: (781)380-0526
eMail: loanservicing at southshorebank dot com (Payoff requests only!)
Mail: P.O.Box 151, Weymouth MA 02188
Contact Us Online
Please fill out our Personal Contact Us Form or Business Contact Us Form
Or email us at cic at southshorebank dot com; for businesses bob at southshorebank dot com
Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.
Visit a Nearby Branch
To Report a Lost or Stolen ATM or Debit Mastercard®
During regular business hours:
(781) 682-3715
After hours:
(800) 554-8969
Investment Services
Braintree Office: Patrick C Dougherty (781) 664-6354
Weymouth Office: David W Kelson, Jr. (781) 682-3209; Albert A Smith, Jr. (781) 682-3217
Agent Connect
When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.
